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Friction Free Communications
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About Friction Free Communications
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Services
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Frictionless Blog

Posts that help sales teams and content creators build “frictionless” messaging (case studies, RFP responses, negotiation tools and long-form content) that demonstrates how your organization uniquely resolves customer pain points

Categories
  • Book Summaries
  • Brand Narrative
  • Client Challenges
  • Communications Projects
  • Content Creation
  • Corporate Brand Messaging Audit
  • Corporate Brand Positioning
  • Customer Communications
  • Customer Experience
  • Executive Personal Branding
  • Message Alignment
  • Negotiation Tools
  • Objections
  • Partner Management
  • Personal Branding
  • Questions
  • RFPs
  • Relationship Planner
  • Sales Enablement
  • Sales Engagement
Connect Your Social Strategy to Line of Business Goals
Message Alignment Peter Osborne 2/18/22 Message Alignment Peter Osborne 2/18/22

Connect Your Social Strategy to Line of Business Goals

Creating a one-page dashboard of actionable communications metrics for your Line of Business Goals can be one of your most challenging tasks.

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Take Time for a Communications Autopsy Before You Move On
Customer Communications Peter Osborne 1/15/22 Customer Communications Peter Osborne 1/15/22

Take Time for a Communications Autopsy Before You Move On

A communications autopsy after a big project can help you identify opportunities left on the table and help you reflect on what you can do better the next time.

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In Any Negotiation, Keep Your Eye on the Big Picture
Partner Management, Sales Engagement Peter Osborne 12/6/21 Partner Management, Sales Engagement Peter Osborne 12/6/21

In Any Negotiation, Keep Your Eye on the Big Picture

Keep your eye on the big picture in any negotiation, whether it’s in business or in life.

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If you don’t provide applicants with feedback, is your system broken?
Customer Experience Peter Osborne 11/29/21 Customer Experience Peter Osborne 11/29/21

If you don’t provide applicants with feedback, is your system broken?

Do recruiters have a responsibility to protect their company’s brand and provide feedback to applicants?

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Peter Osborne

Principal, Friction Free Communications LLC

Lincoln University, PA 19352

Cell: 484-885-4117

peter@frictionfreecommunications.com

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