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Frictionless Blog

Posts that help sales teams and content creators build “frictionless” messaging (case studies, RFP responses, negotiation tools and long-form content) that demonstrates how your organization uniquely resolves customer pain points

Categories
  • Book Summaries
  • Brand Narrative
  • Client Challenges
  • Communications Projects
  • Content Creation
  • Corporate Brand Messaging Audit
  • Corporate Brand Positioning
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  • Customer Experience
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  • Negotiation Tools
  • Objections
  • Partner Management
  • Personal Branding
  • Questions
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  • Relationship Planner
  • Sales Enablement
  • Sales Engagement
Look for ways to “deepen the relationship” with additional products
Partner Management, Sales Engagement, Negotiation Tools, Relationship Planner Peter Osborne 6/13/23 Partner Management, Sales Engagement, Negotiation Tools, Relationship Planner Peter Osborne 6/13/23

Look for ways to “deepen the relationship” with additional products

Creating a Relationship Planner is a discipline to ensure you (or your sales teams) have their strategies organized and strategic. This is Part 3 of 5: Cross-Selling Additional Products.

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Getting what you want requires you understand what your partner wants
Partner Management, Sales Engagement, Negotiation Tools, Relationship Planner Peter Osborne 5/2/23 Partner Management, Sales Engagement, Negotiation Tools, Relationship Planner Peter Osborne 5/2/23

Getting what you want requires you understand what your partner wants

Creating a Relationship Planner is a discipline to ensure you (or your sales teams) have their strategies organized and strategic. This is Part 2 of 5: The Partner Organization.

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RFP Corner: Answering the “diversity question” if you’re a white male
Partner Management, Sales Engagement, RFPs, Questions Peter Osborne 2/27/23 Partner Management, Sales Engagement, RFPs, Questions Peter Osborne 2/27/23

RFP Corner: Answering the “diversity question” if you’re a white male

The diversity questions on an RFP don’t need to be a deal killer if you’re a white male-owned business. But there are ways to highlight your strengths.

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Relationship building is a discipline, not a seat-of-your-pants exercise
Partner Management, Sales Engagement, Negotiation Tools, Questions, Relationship Planner Peter Osborne 1/18/23 Partner Management, Sales Engagement, Negotiation Tools, Questions, Relationship Planner Peter Osborne 1/18/23

Relationship building is a discipline, not a seat-of-your-pants exercise

Creating a Relationship Planner is a discipline to ensure you (or your sales teams) have their strategies organized and strategic. Part 1 of 5: Program Structure.

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Improve Accountability and  Execution With a Daily Huddle
Partner Management Peter Osborne 3/22/22 Partner Management Peter Osborne 3/22/22

Improve Accountability and Execution With a Daily Huddle

How do you keep your team focused and accountable if you’re not all in the same place? You might want to try a Daily Huddle.

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In Any Negotiation, Keep Your Eye on the Big Picture
Partner Management, Sales Engagement Peter Osborne 12/6/21 Partner Management, Sales Engagement Peter Osborne 12/6/21

In Any Negotiation, Keep Your Eye on the Big Picture

Keep your eye on the big picture in any negotiation, whether it’s in business or in life.

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Peter Osborne

Principal, Friction Free Communications LLC

Lincoln University, PA 19352

Cell: 484-885-4117

peter@frictionfreecommunications.com

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